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VS: Volunteer Services Engagement Lead (Virtual)

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VS: Volunteer Services Engagement Lead (Virtual)

Help shape a strong, inclusive volunteer experience! As a Volunteer Engagement Lead, you’ll design and manage processes that bring the Engagement Cycle to life, ensuring volunteers feel supported and connected. By coaching staff and volunteers, you’ll strengthen engagement strategies and foster meaningful relationships. Your leadership will be especially impactful in creating welcoming experiences helping us build a truly inclusive Red Cross community.

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Locations

Remote/Virtual Volunteer Opportunity

Key Responsibilities

  • Plan for Success: Identify volunteer resource needs for the department and contribute to the Volunteer Staff Planning process.
  • Collaborate on Recruitment: Share insights and feedback to strengthen the regional volunteer recruitment plan.
  • Streamline Placement: Support a process where volunteer referrals are accepted or declined within seven days by the volunteer supervisor.
  • Equip Supervisors: Provide tools and guidance to help volunteer supervisors manage tasks effectively
  • Coach for Success: Offer coaching that fosters a positive environment where volunteers can thrive, prioritizing inclusion for Spanish-speaking volunteers.

Qualifications

  • Mission-Driven: You’re passionate about the Red Cross mission and programs.
  • Proven Leader: Demonstrated leadership experience in nonprofit or for-profit settings.
  • Culturally Inclusive: Skilled at engaging diverse audiences with sensitivity and respect.
  • Knowledgeable: Familiar with Red Cross services, operations, and volunteer opportunities.
  • Collaborative & Independent: Comfortable working both on your own and as part of a team.
  • Skilled & Strategic: Bring relevant management, technical, or operational expertise to the role.
  • Relationship Builder: Able to work effectively with staff partners, board members, senior leadership, and volunteers.
  • Volunteer Advocate: Understand the value of volunteers and lead efforts to ensure they have a rewarding experience.

Time Commitment

Approximately 25-30 hours per month (8-10 hrs per week), working remotely. Partial week day/standard business hour availability required. 

Development Opportunities

  • Community advocacy and leadership
  • Relationship building
  • Enhance leadership and communication skills
  • Interact with and meet a variety of people
  • Team building with the Red Cross, volunteers and community partners

Length of Appointment

One year appointment, renewable annually based on satisfactory performance of position

Relationships

Red Cross employees, volunteers, donors and the public

Training

Refer to the Volunteer Services Engagement Lead Onboarding and Training Plan for the most up to date training requirements.

Apply Now