Volunteer Services- Regional Nurse Lead

Volunteer Services- Regional Nurse Lead

This position supports the Regional Volunteer Services department. The Regional Nurse Leader (RNL) is a front-line leader of the Nursing Network who partners with the local Regional Volunteer Services Officer (RVSO) to recruit health professional volunteers per regional needs. The RNL provides guidance on nursing and health matters and helps build the health professional network in the region. RNLs promote volunteer engagement and satisfaction across the business lines and work to achieve the Volunteer Services Chief Nurse Initiatives. The American Red Cross National Nursing Network is comprised of all Red Cross nurses. Nursing Network leaders recruit and support nurses and other health professionals across all business lines to implement strategic goals of the American Red Cross as articulated in the Chief Nurse Initiatives. The American Red Cross is divided into geographic divisions, regions and chapters for service delivery. Each division has a Division Nurse Leader (DNL) appointed by the Chief Nurse and the Director of the Nursing Network. DNLs appoint Associate Division Nurse Leaders (ADNLs) to support RNLs and to assist them according to the division’s unique needs. There may be more than one RNL per region, depending on regional needs.

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Key Responsibilities

• Proactively support and guide Red Cross units in volunteer recruitment, reception, retention, and recognition to build health professional capacity across all business lines and at all levels of the organization in support of organizational and regional priorities. Assist units in volunteer recruitment to reflect community demographics.

• Act as a resource for nursing and health in the region across all business lines, working collaboratively with Nursing Network leaders and others to achieve the Chief Nurse Initiatives.

• Establish a good working relationship with key leaders at the regional level (e.g., Emergency Services Director, CEO, nurse/health leaders in other business lines).

• Establish relationships with community partners (nurses and non-nurses) and maintain updated roster

• Coordinate meetings for regional nurses and other health professionals, engaging colleagues and partners as appropriate in support of the Chief Nurse Initiatives.

• Regularly communicate nursing and health-related successes (e.g., awards, media coverage, projects) to other Nursing Network leaders and through other communication venues

• Ensure that nurse volunteers enter their nurse-specific information in Volunteer Connection and submit all volunteer hours

• Submit all RNL hours in Volunteer Connection on at least a monthly basis and maintain an updated Volunteer Connection profile

• Complete quarterly metrics and annual Nursing & Health Leaders Diversity Survey

• Recruit and support Nursing Network Engagement Specialists as needed.

RNLs should recruit for and mentor their own replacements in consultation with RVSOs and DNLs.



Nursing Network, Volunteer Services, local nurses and health professionals, Red Cross staff, volunteers, donors, external organizations, and the public



• American Red Cross Volunteer Orientation

• On-the-job training from supervisor, as needed

• Familiarization with the Exchange and Volunteer Connection


Development Opportunities

• Contribute to advancing the mission of the American Red Cross (RC) by personally impacting health capacity and health professional involvement in the RC

• Build and strengthen the contributions and integration of nursing and health volunteers, assuring a well-developed Red Cross nursing and health workforce and future

• Strengthen communities through your Red Cross role

• Be in a position to pursue additional leadership opportunities made available by your RNL role and experience

• Community advocacy and leadership

• Interact with and meet a variety of people

• Team building with the Red Cross, volunteers, and community partners

• Expand knowledge base in humanitarian efforts and emergency/disaster response

• Strategically impact health capacity and relationship/partnership-building

• Strengthen operations across all business lines of service

• Enhance leadership and communication skills in a global and highly recognized non-profit organization




• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.

• Current, unencumbered, active licensure as a Registered Nurse (RN preferred) or Licensed Practical Nurse (LPN) / Licensed Vocational Nurse (LVN)

• Knowledge of Red Cross structure, systems, and programs/services

• Cultural sensitivity and awareness

• Enthusiasm about Red Cross mission and programs

• Willingness to become familiar with ALL Red Cross business lines

• Strong interpersonal and communication skills

• Team and relationship building, talent management, and succession planning skills to grow the organization’s capabilities

• Understanding of the value of nursing and health volunteers and providing leadership and support to ensure they are productive and have a mutually rewarding experience

• Ability to manage projects, collaborate, lead change, motivate others and work with remote teams

• Acquaintance with local nurses, people, businesses, churches, schools, and organizations

• Access to and ability to use telephonic and computer technology, basic office software (e.g., PowerPoint, Excel, email), and social media for virtual interaction


Time Commitment

A minimum of approximately 6 - 8 hours per week

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