**Volunteer Services- Regional Intake Team- Virtual Position

**Volunteer Services- Regional Intake Team- Virtual Position

This position supports the Regional Volunteer Services department. This is a 100% virtual (volunteer-from-home) opportunity. Screening Team members seek to understand what brought prospective volunteers to the Red Cross, their areas of interest and what position they would find most meaningful. Screeners use their understanding of the volunteer and match it with the needs of the organization, connecting volunteers with positions for which they are both interested and well suited.

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Remote/Virtual Volunteer Opportunity

Key Responsibilities

  • Schedules and conducts volunteer screening interviews.
  • Reviews and has general understanding of volunteer opportunities.
  • Prepares for screening interviews following standardized training protocol.
  • Matches volunteers to positions for which they are best suited, based on skills, interest, availability and available options.
  • Updates Volunteer Connection, Red Cross' online volunteer management system, with candidate information and makes referrals as required.


  • Reliable access to resources needed to volunteer 100% virtually
  • Broad understanding of the American Red Cross and its opportunities for volunteer service (training provided).
  • Enthusiastic about American Red Cross programs.
  • Ability to work with computer database (training provided)
  • Excellent oral and written communication skills - ability to express ideas and facts clearly
  • Comfortable making phone calls to volunteers
  • Previous experience with customer service is a plus
  • HR experience or experience conducting interviews a plus

Time Commitment

8 hours per week

Development Opportunities

Opportunities to work in a fast-paced and professional environment.

Working with deadlines and specific time-lines. Hone and develop

interview skills.

Experience towards working with Event Based Volunteers and Staff

Services on Disaster Relief Operations.

Length of Appointment

6 months, renewable


Regional Volunteer Services, Screening Lead, Volunteer Intake Processing Center


  • Orientation to the American Red Cross
  • Position specific training, including but not limited to Volunteer Connection
  • Regional training - understanding the region's volunteer needs

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