*Blood Donor Ambassador

*Blood Donor Ambassador

Provide excellent and enthusiastic customer service to enhance the blood donor experience. Assist with new screening protocols and engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Volunteers can assist with check-in, hospitality, and refreshments after a blood donation is made. We want to make blood donation a positive experience and thank all who give the gift of life.

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Locations

American Red Cross of Indiana - Regional Position

Key Responsibilities

  • Welcome and greet donors
  • Ensure blood donors have relevant information and that questions are answered appropriately
  • Learn and share the Red Cross story, including the mission, vision and values
  • Create a favorable impression of the Red Cross, and the blood donation process, that will encourage continued support
  • Make reminder calls, reschedule donor appointments and perform follow up activities as directed
  • Be available and committed to the volunteer schedule
  • Model excellent customer service behaviors
  • Attend to donors in the Hospitality Area, ensure each donor is recognized for his/her contribution
  • Set up and maintain cleanliness in Reception and Hospitality Areas

Punctual and dependable in arriving for assignment(s)

Time Commitment

Flexible; preferred commitment 1 shift/month

Biomed calendar loaded on their profile so they can pick which shift they wish to work. We have blood drives throughout the week, on weekends, and in the evenings too so great for a student schedule. 

A majority of our Red Cross blood drives occur Monday-Friday during normal business hours. One exception would be our Fort Wayne market, which offers several drives on the weekend as well.

Development Opportunities

  • Gain valuable training and experience while providing an invaluable service to your community
  • Network and meet new people
  • Develop customer service skills that last a lifetime

 

Qualifications

  • Willingness to support the American Red Cross mission
  • Extremely comfortable working with people
  • Ability to represent the American Red Cross to the community

Training

  • Orientation to American Red Cross
  • Donor Ambassador Training        

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