*Field: Local Disaster Response Volunteer - East LA * Boyle Heights * Pico Rivera * Commerce * Echo Park * Bell

*Field: Local Disaster Response Volunteer - East LA * Boyle Heights * Pico Rivera * Commerce * Echo Park * Bell

This position supports the Regional Disaster Services department. Disaster Action Team (DAT) Service Associates (SA) supports the Red Cross mission by serving on a team to provide 24-hour immediate support and assistance to individuals and families who have been impacted by a home fire or other local disaster.

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Locations

Field: Disaster Response Territory 5 - Central East LA County

Key Responsibilities

DAT/SA-specific Responsibilities: 

  • Works as part of an assigned team to respond to local disasters within established time frames defined in the Disaster Action Team Program Standards & Procedures. 
  • Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety.   
  • Creates cases in RC Care, and complete confirmations as a second responder. 
  • Provides care, comfort, and compassion to clients (in accordance with Red Cross standards and procedures).  
  • Works with on-scene DAT SV/MN to assess whether additional resources/support are required and communicates those needs to DAT Leadership. 
  • Maintains and accounts for personal inventory of Client Assistance Cards (CACs). 
  • Attends regularly scheduled team/DAT meetings as required by Chapter/Region. 
  • Supports DAT capacity building by mentoring and training DAT Specialists and Observers on DAT responses and exercises when available. 
  • Maintains RC Care Intake Worker user access. 
  • Maintains RC Respond General User access. 

General Responsibilities for all Service Associates: 

  • Ensure that work is carried out in alignment with our fundamental principles and within established guidelines. 
  • Maintain flexibility in a continuously changing environment in which work priorities may change frequently. 
  • Collaborate effectively with others in a disaster environment. 
  • Efficiently handle time sensitive issues that may arise in area of responsibility. 
  • Report the status of assigned responsibilities and tasks as directed. 
  • Work independently while following the direction of the direct supervisor. 

Training

See theDisaster Responder Training Requirements for current training requirements.  

Development Opportunities

DAT Supervisor, DAT Coordinator, DAT Leader

Qualifications

DAT/SA-specific Qualifications (required): 

  • Demonstrated commitment to mission of the American Red Cross. 
  • Reliable access to a cell phone (with ability to receive text messages), laptop or computer. 
  • Be available to respond reliably to local disasters during assigned shifts in RC Respond, the DAT scheduling system, and communicate scheduling conflicts with DAT Leadership 
  • Must sign up for the minimum number of required shifts per month as determined by the region. 
  • Able to follow Red Cross DAT and other related standards and procedures. 
  • Proficient in using RC Care and RC Respond systems and online interfaces.     
  • Must be 18 years or older.  
  • Must have a valid driver's license and/or a timely, reliable way to get to the scene. 

General Qualifications for all Service Associates (required): 

  • Comfortable working independently and within a team. 
  • Ability to work with a broad variety of people with diverse backgrounds. 
  • Ability to have good organizational and time management skills. 
  • Ability to listen actively and work well with others. 
  • Ability to function in a dynamic and stressful environment. 
  • Ability to appropriately involve others in managing problems and conflict. 
  • Ability to acquire, evaluate, and report information accurately. 
  • Willingness to comply with current public health and Red Cross policies. 
  • Refer to the Physical Capacity Grid for physical and emotional requirements. 

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