Lead: Local Disaster Response Supervisor - Long Beach * Torrance * South Bay * Compton * Wilmington * Paramount
Lead: Local Disaster Response Supervisor - Long Beach * Torrance * South Bay * Compton * Wilmington * Paramount
This position supports the Regional Disaster Cycle Services department. To serve as a team leader on a Disaster Action Team (DAT) response providing scheduled 24-hour immediate support and assistance to individuals and families who have been impacted by a home fire or other local disaster. The DAT Supervisor is responsible for leading the on-scene response to ensure the immediate disaster-related needs of our clients are assessed and addressed ensuring all Red Cross standards and procedures are followed and monitors the safety of the on-scene team members.
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Field: Disaster Response Territory 4 - South East LA County
Key Responsibilities
- Act as a mentor for new DAT members.
- Ensure that the team responds to disasters within established timelines.
- Responsible for the Client Assistance Cards (CAC) used for the delivery of client services.
- Identifies and liaises with the on-scene incident commander and other appropriate authorities to coordinate Red Cross activity.
- As the on-scene leader, works with team to determine the appropriate immediate assistance for individuals and families.
- Assesses and communicates the need for additional support and resources (Public Affairs, Disaster Mental Health, Health Services, and Disaster Spiritual Care) to the Duty Officer and/or DAT Manager as appropriate.
- Ensures adequate DAT supplies, such as comfort kits and intake information is available to DAT members.
- Uses RC Care System to enter case data and issue Immediate Assistance using the Electronic Funds Transfer or CACs.
- Other responsibilities as assigned by DAT leadership.
- Attends regularly scheduled team/DAT meetings as required by Chapter/Region.
Training
See the Disaster Responder Training Requirements document for current training requirements.
Development Opportunities
DAT Manager
Qualifications
Required:
- Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
- Experience coaching and mentoring volunteers
- Commitment to the mission of the American Red Cross
- Able to lead and supervise DAT members on a response
- Able to respond reliably when on call
- Maintains access to RC Care
- Able to follow Red Cross DAT and related standards and procedures
- Proficient with Red Cross systems, including RC Care and RC Respond and online interfaces
- Strong written and verbal communications skills
- Reliable access to technology (including smartphone and laptop or computer)
Builds Effective Teams
- Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Situational Adaptability
- Adapting approach and demeanor in real time to match the shifting demands of different situations
Collaborates
- Building partnerships and working collaboratively with others to meet shared objectives
Ability to:
- Stand and/or sit for two-hour periods
- Walk on uneven terrain and/or walking 2 miles during a shift
- Work in extreme cold, and/or heat and/or humidity
- Spend hours writing
- Speak clearly on the phone and in person
- Climb two or more flights of stairs
- Drive during the day and at night