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Lead: Local Disaster Response Supervisor - DTLA * Koreatown * South LA * West LA

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Lead: Local Disaster Response Supervisor - DTLA * Koreatown * South LA * West LA

This position supports the Regional Disaster Services department. The Disaster Action Team (DAT) Supervisor (SV) serves as a team leader on a Disaster Action Team response providing scheduled 24-hour immediate support and assistance to individuals and families who have been impacted by a home fire or other local disaster. The DAT Supervisor is responsible for leading the on-scene response to ensure the immediate disaster-related needs of our clients are assessed and addressed. Assures all Red Cross standards and procedures are followed and monitors the safety of the on-scene team members.

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Locations

Field: Disaster Response Territory 3 - West LA County

Key Responsibilities

DAT/SV-specific Responsibilities: 

  • Leads an assigned team to respond to local disasters within established time frames defined in the Disaster Action Team Program Standards & Procedures. 
  • Identifies and liaises with the on-scene incident commander and other appropriate authorities to coordinate Red Cross activities. 
  • Supports the DAT in delivering client assistance in accordance with Red Cross standards and procedures.  
  • Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety. 
  • Responsible for the issuance of financial assistance during the delivery of services. 
  • Maintains and accounts for personal inventory of Client Assistance Cards (CACs). 
  • Assesses and communicates the need for additional support and resources (Public Affairs, Disaster Mental Health, Health Services, and Disaster Spiritual Care) to the Duty Officer and/or DAT Manager as appropriate. 
  • Ensures adequate DAT supplies, such as comfort kits and intake resources are on scene for DAT responders. 
  • Uses RC Care system to enter case data and issue Immediate Assistance using the Electronic Funds Transfer or CACs.  
  • Attends regularly scheduled team/DAT meetings as required by Chapter/Region. 
  • Supports DAT capacity building by mentoring and training DAT responders on DAT responses and exercises when available. 
  • Maintains RC Care Intake Worker user access. 
  • Maintains RC Respond General User access. 

General Responsibilities for all Supervisors: 

  • Ensure that work is carried out in alignment with our fundamental principles and within established guidelines. 
  • Maintain flexibility in a continuously changing environment in which work priorities may change frequently. 
  • Collaborate effectively with others in a disaster environment. 
  • Efficiently handle time sensitive issues that may arise in area of responsibility. 
  • Report the status of assigned responsibilities and tasks as directed  
  • Work independently while following the direction of the direct supervisor. 
  • Successfully plan, organize, and manage a work unit, build a team, and create worker satisfaction. 
  • Identify individuals with leadership potential and seek opportunities to mentor others. 
  • Provide positive feedback and corrective measure coaching when needed. 
  • Ensure workers understand the “why”. 
  • Monitor activities and notify RLOC leadership of any issues and concerns. 

Training

See the Disaster Responder Training Requirements for current training requirements.  

Development Opportunities

DAT Manager, DAT Coordinator, Recovery Caseworker/Supervisor, DAT Leader

Qualifications

DAT/SV-specific Qualifications (required):  

  • Response experience on at least one multi-family event. 
  •  Reliable access to a cell phone (with ability to receive text messages), laptop or computer. 
  • Be available to respond reliably to local disasters during assigned shifts in RC Respond, the DAT scheduling system, and communicating scheduling conflicts with DAT Leadership. 
  • Must sign up for the minimum number of required shifts per month as determined by the region. 
  • Able to follow Red Cross DAT and related standards and procedures. 
  • Know how to: 
  • Lead/supervise others 
  • Use RC Care and RC Respond systems  
  • Must be 18 years or older. 
  • Must have a valid driver's license and/or a timely, reliable way to get to the scene. 

General Qualifications for all Supervisors (required): 

  • Ability to use information for identifying, organizing, planning, and allocating resources.  
  • Ability to delegate work, assign tasks, and monitor task completion of direct reports.  
  • Comfortable working independently and within a team  
  • Ability to work with a broad variety of people with diverse backgrounds.  
  • Ability to have good organizational and time management skills.   
  • Ability to listen actively and work well with others. 
  • Ability to function in a dynamic and stressful environment. 
  • Ability to appropriately involve others in managing problems and conflict.  
  • Ability to acquire, evaluate, and report information accurately  
  • Willingness to comply with current public health and Red Cross policies. 
  • Refer to the Physical Capacity Grid for physical and emotional requirements. 

Preferred:

  • Written recommendation from DAT Coordinator and DPx for promotion. 

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