NHQ:ISD - R&R - Senior Director Volunteer Partner, Administrative Management & Engagement

NHQ:ISD - R&R - Senior Director Volunteer Partner, Administrative Management & Engagement

This position supports the National Headquarters (NHQ) International Services Department (ISD). This is a 100% virtual (volunteer-from-home) opportunity. Volunteer will need reliable access to resources needed to volunteer virtually. This role will provide administrative management support and assist in the execution of workforce engagement activities.

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Remote: National Headquarters,Remote: Northeast Division,Virtual Volunteer

Key Responsibilities

  • Serve as support for the Senior Director regarding administrative matters related to unit run business initiatives, including budgeting, scheduling, and communication.
  • Prepare reports and presentations to update senior leadership on the progress and impact of the strategies, highlighting key achievements and areas for further focus.
  • Regularly assess and evaluate the effectiveness of unit strategies, making adjustments as needed to ensure continuous improvement.
  • Create actionable plans with clearly defined objectives, timelines, and performance metrics to monitor the progress and success of unit strategies.
  • Coordinate with senior leadership to develop comprehensive, long-term administrative strategies aimed at fostering a desired organizational culture and maximizing workforce engagement.



  • Reliable access to resources needed to volunteer 100% virtually
  • Experience developing or supporting the development of workforce engagement strategies and programs
  • Experience improving team cohesion and work culture
  • Ability to engage, influence and negotiate with different stakeholders
  • Excellent verbal and written communication skills
  • Enthusiasm and creativity
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty
  • A strong understanding and experience of working in large/matrixed organizations
  • Team and relationship-building, talent management, and succession planning skills



  • Experience working with volunteers strongly preferred
  • Meeting Planning experience


The following training requirements are part of onboarding for the position:

  • Response and Recovery Concept of Operations
  • On-the-job training
  • Red Cross training:
    • My Red Cross Orientation 
    • WORC (World of Red Cross)
    • Introductory video
    • ISD Overview video o Compliance and Ethics in EDGE
    • Stay safe IFRC course o ISD 101 in EDGE

Development Opportunities

  • Learning about the International Red Cross and Red Crescent network
  • Enhance leadership and communication skills
  • Enhance project management and change management skills
  • Opportunity to attend any learning events and brown bags available to staff
  • Interacting with a variety of people from different cultures

Length of Appointment

1 year, renewable

Time Commitment

15-20 hours per month, on average, between 10am-5pm ET

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