Volunteer Opportunities

Key Responsibilities

The MVCN Caregiver Lead Facilitator will be responsible for leading peer support groups on Zoom and caregiver chats on Slack in addition to serving as tech host for these and other MVCN virtual events. Other duties include facilitating groups and chats in the event of a volunteer absence, sending follow-up emails, providing resources, answering caregiver questions, and verifying caregiver opt-ins to join the MVCN Online Community. The Caregiver Lead Facilitator will engage and connect with caregivers to provide peer support during MVCN peer support groups and will be responsible for the facilitation/co-facilitation of online/in-person meetings. This can include managing the logistics of the peer support meetings and collaborating with host organizations. During MVCN Caregiver Chat they will be responsible for the facilitation/co-facilitation of online caregiver chat.

Meeting responsibilities include:

• Overseeing and guiding volunteer facilitators
• Group/Chat facilitation: welcoming caregivers, monitoring chat, 10 min setup/debrief, etc.
• Tracking resources shared for follow up email
• Work with MVCN Caregiver Lead Facilitator (vol.)
• Communication with MVCN Team

Qualifications

To serve as a MVCN Lead Facilitator, candidates must:

Have experience providing hands on care in a non professional capacity that is unpaid to a military service member or veteran

OR

If candidate is a military veteran, experience providing hands on care to another person in a non professional capacity that is unpaid.

This would include providing care and support to a family member or friend who has a mental or physical health disability due to wounds, illness, injury or aging.

Additional Required Qualifications:

• Experience with Microsoft Office (including Outlook), Zoom and Slack programs.
• Strong verbal, non-verbal, and written communication skills.
• Reliable access to resources needed to volunteer 100% virtually
• Willingness to comply with current public health and Red Cross policies

Preferred:

• Experience with DoD, VA, and veterans service organizations 

Training

 

Training will be provided as part of the onboarding process for the position and will include a thorough review of the MVCN Online Community, our mission, population served, community needs, technology required, and MVCN training procedures.

Technology Requirements (will train): - Zoom (peer support groups) - Teams (peer support groups) - Slack (caregiver chats and volunteer communication) - Eventbrite - Volunteer Connection - Salesforce - Email