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NHQ:SAF - MVCN: Military Veteran Caregiver Network Lead Facilitator

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NHQ:SAF - MVCN: Military Veteran Caregiver Network Lead Facilitator

This position supports the National Headquarters (NHQ) Services to the Armed Forces (SAF) department, specifically the Military Veteran Caregiver Network (MVCN). This is a 100% virtual (volunteer-from-home) opportunity.

 

The MVCN Caregiver Lead Facilitator will facilitate virtual support groups and chats. They will serve as the technology host on Zoom and Slack during MVCN events, groups, and chats as well as follow up with caregiver resources and questions.

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Locations

Remote: National Headquarters,Remote: Northeast Division,Virtual Volunteer

Key Responsibilities

The MVCN Caregiver Lead Facilitator will be responsible for leading peer support groups on Zoom and caregiver chats on Slack in addition to serving as tech host for these and other MVCN virtual events. Other duties include facilitating groups and chats in the event of a volunteer absence, sending follow-up emails, providing resources, answering caregiver questions, and verifying caregiver opt-ins to join the MVCN Online Community. The Caregiver Lead Facilitator will engage and connect with caregivers to provide peer support during MVCN peer support groups and will be responsible for the facilitation/co-facilitation of online/in-person meetings. This can include managing the logistics of the peer support meetings and collaborating with host organizations. During MVCN Caregiver Chat they will be responsible for the facilitation/co-facilitation of online caregiver chat.

Meeting responsibilities include:

  • Overseeing and guiding volunteer facilitators
  • Group/Chat facilitation: welcoming caregivers, monitoring chat, 10 min setup/debrief, etc.
  • Tracking resources shared for follow up email
  • Work with MVCN Caregiver Lead Facilitator (vol.)
  • Communication with MVCN Team

Qualifications

Required:

  • Personal, non-professional/non-paid, caregiving experience to a military service member or veteran, or a veteran providing non-professional/non-paid care to another person.
  • Experience with Microsoft Office (including Outlook), Zoom and Slack programs.
  • Strong verbal, non-verbal, and written communication skills.
  • Reliable access to resources needed to volunteer 100% virtually
  • Willingness to comply with current public health and Red Cross policies

Preferred:

  • Experience with DoD, VA, and veterans service organizations 
  • Experience with Eventbrite, SignUpGenius and Salesforce

Training

Training will be provided as part of onboarding for the position and will include a thorough review of the MVCN Online Community, our mission, population served, community needs, and MVCN trainings.

Course 1: Core Competencies for Peer Supporters

Course 3: Knowledge and Skills for Peer Support Group Facilitators (multi-part)

Development Opportunities

Opportunity to work with Military family members, caregivers

Opportunity to facilitate meetings

Opportunity to utilize technology

Length of Appointment

Minimum 1 year commitment, renewable

Time Commitment

5-10 hours per week. Some availability during business hours is required.

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