NHQ:ISD - R&R: Surge Information Management Support Technical Content Developer

NHQ:ISD - R&R: Surge Information Management Support Technical Content Developer

This position supports the National Headquarters (NHQ) International Services department. This is a 100% virtual (volunteer-from-home) opportunity. This role will support the development of various program materials related to ISD Information Management SIMS, primarily focused on development and/or standardization of information product training/job tools. This role may work with other IM/SIMS stakeholders from other Red Cross/Red Crescent national societies.

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Locations

Ada Co, ID,Adams Co, ID,Baker Co, OR,Bannock Co, ID,Bear Lake Co, ID,Beaverhead Co. MT,Big Horn Co, MT,Bingham Co, ID,Blaine Co, ID,Blaine Co, MT,Boise Co, ID,Bonneville Co, ID,Broadwater Co, MT,Butte Co, ID,Camas Co, ID,Canyon Co, ID,Carbon Co, MT,Caribou Co, ID,Carter Co, MT,Cascade Co, MT,Cassia Co, ID,Chapter - Idaho and E Ore,Chapter - Montana,Chouteau Co, MT,Clark Co, ID,Clearwater Co, ID,Custer Co, ID,Custer Co, MT,Daniels Co, MT,Dawson Co.,Deer Lodge Co, MT,Elmore Co, ID,Fallon Co. MT,Fergus Co, MT,Flathead Co, MT,Franklin Co, ID,Fremont Co, ID,Gallatin Co, MT,Garfield Co, MT,Gem Co, ID,Glacier Co, MT,Golden Valley Co, MT,Gooding Co, ID,Granite Co, MT,Hill Co, MT,Idaho Co, ID,Jefferson Co, ID,Jefferson Co, MT,Jerome Co, ID,Judith Basin Co, MT,Lake Co, MT,Latah Co, ID,Lemhi Co, ID,Lewis & Clark Co, MT,Lewis Co, ID,Liberty Co, MT,Lincoln Co, ID,Lincoln Co, MT,Madison Co, ID,Madison Co. MT,Malheur Co, OR,McCone Co, MT,Meagher Co. MT,Mineral Co, MT,Minidoka Co, ID,Missoula Co, MT,Musselshell Co, MT,Nez Perce Co, ID,Oneida Co, ID,Owyhee Co, ID,Park Co. MT,Payette Co, ID,Petroleum Co, MT,Phillips Co. MT,Pondera Co. MT,Powder River Co. MT,Powell Co, MT,Power Co, ID,Prairie Co, MT,Ravalli Co, MT,Region,Remote/Virtual Volunteer Opportunity,Richland Co, MT,Roosevelt Co, MT,Rosebud Co, MT,Sanders Co, MT,Sheridan Co, MT,Silver Bow Co, MT,Stillwater Co, MT,Sweet Grass Co, MT,Teton Co, ID,Teton Co, MT,Toole Co, MT,Treasure Co, MT,Twin Falls Co, ID,Union Co, OR,Valley Co, ID,Valley Co, MT,Wallowa Co, OR,Washington Co, ID,Wheatland Co, MT,Wibaux Co, MT,Yellowstone Co, MT

Key Responsibilities

  • Translate technical guidance into visually appealing, dynamic and impactful learning content - job tools, tutorials, etc.
  • Revise technical guidance to have a consistent voice and standardized presentation Develop onboarding/orientation and learning pathways
  • Research and evaluate potential learning solutions from external resources and content providers
  • Assist with SIMS program documentation including standards and procedures
  • Support SIMS project lead with project management responsibilities
  • Develop version control plan to manage revisions and translations of materials

Qualifications

Required:

  • Reliable access to resources needed to volunteer 100% virtually.
  • Experience with developing curriculum including converting technical guidance into training materials or job tools.
  • Knowledge of instructional systems design, adult learning principles, and human performance improvement.
  • Demonstrated ability to consult with internal subject matter experts on the design, development, implementation and evaluation of training/job tools.
  • Demonstrated project management skills to ensure timely delivery of solutions.
  • Strong knowledge of Microsoft Office Suite, especially MS Word, Excel and PowerPoint.
  • Strong communications skills, writing ability and verbal presentation skills.
  • Proficient with desktop publishing tools such as Adobe InDesign or Microsoft Publisher.
  • Willingness to provide relevant work samples in order to be considered by department for role.
  • Resume Required

 

Preferred:

  • Experience with interactive media design, video editing, animation, and illustration.
  • Experience in one or more of the following technical areas: information or graphic design, mobile data collection tools, GIS and cartography, data analysis or web visualization.

Training

The following training requirements are part of onboarding for the position:

  • Response and Recovery Concept of Operations
  • On-the-job training

 

Red Cross training:

  • NEVO (New Employee and Volunteer Orientation)
  • WORC (World of Red Cross)
  • Introductory video
  • ISD Overview video
  • Compliance and Ethics in EDGE
  • Stay safe IFRC course
  • ISD 101 in EDGE

Development Opportunities

  • Familiarize with standard technical processes for surge product development.
  • Exposure to Red Cross information management tools and practices.

Length of Appointment

6 months

Time Commitment

5 hours per week

Proposed End date: 03/31/2023

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