NHQ:ISD-QDL-IM: Surge Information Management Support Technical Content Developer
NHQ:ISD-QDL-IM: Surge Information Management Support Technical Content Developer
This position supports the National Headquarters (NHQ) International Services department. This is a 100% virtual (volunteer-from-home) opportunity. This role will support the development of various program materials related to ISD Information Management SIMS, primarily focused on development and/or standardization of information product training/job tools. This role may work with other IM/SIMS stakeholders from other Red Cross/Red Crescent national societies.
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Remote/Virtual Volunteer Opportunity
Key Responsibilities
- Translate technical guidance into visually appealing, dynamic and impactful learning content - job tools, tutorials, etc.
- Revise technical guidance to have a consistent voice and standardized presentation Develop onboarding/orientation and learning pathways
- Research and evaluate potential learning solutions from external resources and content providers
- Assist with SIMS program documentation including standards and procedures
- Support SIMS project lead with project management responsibilities
- Develop version control plan to manage revisions and translations of materials
Qualifications
Required:
- Reliable access to resources needed to volunteer 100% virtually.
- Experience with developing curriculum including converting technical guidance into training materials or job tools.
- Knowledge of instructional systems design, adult learning principles, and human performance improvement.
- Demonstrated ability to consult with internal subject matter experts on the design, development, implementation and evaluation of training/job tools.
- Demonstrated project management skills to ensure timely delivery of solutions.
- Strong knowledge of Microsoft Office Suite, especially MS Word, Excel and PowerPoint.
- Strong communications skills, writing ability and verbal presentation skills.
- Proficient with desktop publishing tools such as Adobe InDesign or Microsoft Publisher.
- Willingness to provide relevant work samples in order to be considered by department for role.
- Resume Required
- Willingness to comply with current public health and Red Cross policies.
Preferred:
- Experience with interactive media design, video editing, animation, and illustration.
- Experience in one or more of the following technical areas: information or graphic design, mobile data collection tools, GIS and cartography, data analysis or web visualization.
Training
The following training requirements are part of onboarding for the position:
- Response and Recovery Concept of Operations
- On-the-job training
Red Cross training:
- NEVO (New Employee and Volunteer Orientation)
- WORC (World of Red Cross)
- Introductory video
- ISD Overview video
- Compliance and Ethics in EDGE
- Stay safe IFRC course
- ISD 101 in EDGE
Development Opportunities
- Familiarize with standard technical processes for surge product development.
- Exposure to Red Cross information management tools and practices.
Length of Appointment
6 months
Time Commitment
5 hours per week
Proposed End date: 03/31/2023