Volunteer Opportunities

Key Responsibilities

• Provide oversight to onboarding tasks ensuring all new department volunteers and staff are welcomed, introduced to their volunteer supervisor (if applicable) and provided department onboarding.
• Ensure Volunteer Supervisors understand the four essentials of onboarding and their responsibilities in the onboarding process.
• Train department workforce supervisors how to utilize onboarding tools and checklist.
• Work with Volunteer Engagement Team to schedule and host bi-monthly orientation sessions
• Ensure that all department onboarding documents live in one central location that is accessible to all volunteers and staff
• Ensure that each track of onboarding (paid staff and volunteer) are documented properly
• Ensure Department has a ready-to-go Department Overview session that provides a basic overview of how the department supports the Red Cross mission; how the work of the volunteer supports the Red Cross mission; department structure and priorities; appropriate systems, policies, procedures; department culture (e.g., department meeting schedule and informal/formal events) and how to update their profile and submit hours in Volunteer Connection.
• Work with volunteer supervisors to ensure that onboarding task completion is tracked in Volunteer Connection [Note: Tracking enhancement in development].
• Run onboarding report regularly and share with volunteer supervisors who have outstanding tasks to be completed [Note: Report in development].
• Actively participate on the ISD/SAF Engagement Team.
• Collaborate with Volunteer Supervisors to ensure volunteer satisfaction with the onboarding process.  
• Participate in the annual Volunteer Workforce Planning Process.

Qualifications

Required:

• Enthusiastic about Red Cross mission and programs
• Cultural sensitivity to diverse audiences
• Work well both individually and with others  
• Experience in onboarding employees or volunteers  
• Experience in providing orientation or introductory trainings  
• Relationship building skills
• Ability to work collaboratively with staff/volunteer partners
• Understanding of the value of volunteer service and ability to provide leadership and support to ensure volunteers have a rewarding experience
• Experience working with technology and organizing documents in a cloud-based location
• Comfortable public speaking via Microsoft Teams and hosting meetings

 

Preferred:

• Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service

Training

• Orientation to the American Red Cross
• PMDP Volunteer Supervisor Courses: (required)
  • Effective Onboarding and Training
  • Volunteer Connection Basics: Profiles, Hours Manager and GroupShare
• Engaging Remote Volunteers
• Department specific training as needed