NHQ:ISD-SLT: Volunteer Partner, IS/SAF Workforce Engagement

NHQ:ISD-SLT: Volunteer Partner, IS/SAF Workforce Engagement

This position supports the National Headquarters (NHQ) International Services (ISD) and Service to the Armed Forces (SAF) department. Put your professional HR skills to work by enable workforce engagement for the American Red Cross departments of Service to the Armed Force (SAF) and International Services (IS). Develops strategy and execute activities to foster and improve workforce culture and engagement. This is a remote (volunteer-from-home) opportunity.

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Alcona County,Alger County,Allegan County ,Alpena County,Ann Arbor Office,Ann Arbor VA Medical Center,Antrim County,Arenac County,Baraga County,Barry County,Battle Creek Air National Guard Base,Battle Creek VA Medical Center,Bay County,Benzie County,Berrien County,Branch County,Calhoun County,Cass County,Charlevoix County,Cheboygan County,Chippewa County,Clare County,Clinton County,Crawford County,Detroit Military Entrance Processing Station (MEPS),East Central Bay Chapter ,East Central Bay Chapter Office,Eaton County,Emmet County,Galdwin County,Galdwin County,Genesse County,Grand Traverse County,Gratiot County,Gratiot County Office (Alma),Hillsdale County,Huron County,Ingham County,Ionia County,Iosco County,Isabella County,Jackson County,Jackson County Office,John D. Dingell Detroit VA Medical Center,Kalamazoo County,Kalkaska County,Kent County,Lake County,Lansing Military Entrance Processing Station (MEPS),Lapeer County,Leelanau County,Lenawee County,Livingston County,Livingston County Office,Luce County,Mackinac County,Macomb County,Manistee County,Marquette County,Mason County,Mecosta County,Mid-Michigan Chapter ,Mid-Michigan Chapter Office,Midland County,Missaukee County,Montcalm County,Montmorency County,Muskegon County,Muskegon VA Clinic,Newaygo County,Northern Michigan Chapter,Northern Michigan Chapter Office,Oakland County,Oceana County,Ogemaw County ,Osceola County,Oscoda County,Otsego County,Otsego County Office (Gaylord),Ottawa County,Presque Isle County,Regional ,Remote/Virtual Volunteer Opportunity,Roscommon County,Saginaw County,Saginaw VA Medical Center,Sanilac County,Schoolcraft County,Selfridge Air National Guard Base,Shiawassee County ,Shiawassee County Office,Southeast Michigan Chapter,Southeast Michigan Chapter Office,Southwest Michigan Chapter,Southwest Michigan Chapter Office,St. Clair County,St. Joseph County,Tuscola County,Van Buren County,Washtenaw County,Wayne County,West Michigan Chapter ,West Michigan Chapter Office,Wexford County,Wyoming VA Clinic

Key Responsibilities

  • Develop long-term strategies to promote desired culture and increase workforce engagement
  • Develop and execute annual activities to increase workforce engagement and culture
  • Monitor employee and volunteer engagement trends; facilitate creation of scorecard to monitor trends over time. Facilitate conversations with team leads to discuss workforce engagement trends and actions that are required at a department level to address challenges
  • Provide team leads with the tools and knowledge they need to foster and promote workforce engagement within their own teams
  • Based on data and insights, make recommendations to enhance the employee and volunteer experience
  • Support departments in defining our culture and regularly assess role of management approaches in reinforcing the culture
  • Advise on workforce recognition programs, exploring where possible opportunities to offer friendly competitions to build team spirit and reinforce strategic priorities and/or Red Cross values
  • Advise on way to leverage onboarding and internal communications processes to improve overall workforce engagement and reinforce workforce culture




  • Experience developing and/or executing workforce engagement strategies and programs
  • Experience improving team cohesion and work culture
  • Ability to engage, influence and negotiate with different stakeholders
  • Excellent verbal and written communication skills
  • Enthusiasm and creativity
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty



  • Good planning project management skills and ability to prioritize projects and tasks.
  • A strong understanding and experience of working in large/matrixed organizations, balancing multiple stakeholder needs


Red Cross 101

Development Opportunities

  • Opportunity to work with executive leaders in SAF and IS.
  • Opportunity to work as part of an executive volunteer leadership team with other professionals in workforce engagement, internal communications, leadership development, organization design/workforce planning, process improvement, and project management.
  • Opportunity to influence national approaches in workforce engagement that impact thousands

Length of Appointment

Minimum 1 year commitment, renewable

Time Commitment

40 hours per month, including at least 2 hours per week between 11-6 Eastern

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