NHQ:ISD - OPS: Continuity of Operations Volunteer

NHQ:ISD - OPS: Continuity of Operations Volunteer

This position supports the National Headquarters (NHQ) International Service Department (ISD) This is a remote (volunteer-from-home) opportunity. The NHQ:ISD - OPS: Continuity of Operations Volunteer assists ISD and Services to Armed Forces (SAF) Business Operations by reviewing and editing documents and working with field staff to ensure a robust continuity of operations (COOP) plan, including Business continuity plan and related tools/doctrine. Primary responsibilities pertain to IS and SAF operations; however, the volunteer may be asked to assist the Business Operations department with other duties as needed.

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Alcona County,Alger County,Allegan County ,Alpena County,Ann Arbor Office,Ann Arbor VA Medical Center,Antrim County,Arenac County,Baraga County,Barry County,Battle Creek Air National Guard Base,Battle Creek VA Medical Center,Bay County,Benzie County,Berrien County,Branch County,Calhoun County,Cass County,Charlevoix County,Cheboygan County,Chippewa County,Clare County,Clinton County,Crawford County,Detroit Military Entrance Processing Station (MEPS),East Central Bay Chapter ,East Central Bay Chapter Office,Eaton County,Emmet County,Galdwin County,Galdwin County,Genesse County,Grand Traverse County,Gratiot County,Gratiot County Office (Alma),Hillsdale County,Huron County,Ingham County,Ionia County,Iosco County,Isabella County,Jackson County,Jackson County Office,John D. Dingell Detroit VA Medical Center,Kalamazoo County,Kalkaska County,Kent County,Lake County,Lansing Military Entrance Processing Station (MEPS),Lapeer County,Leelanau County,Lenawee County,Livingston County,Livingston County Office,Luce County,Mackinac County,Macomb County,Manistee County,Marquette County,Mason County,Mecosta County,Mid-Michigan Chapter ,Mid-Michigan Chapter Office,Midland County,Missaukee County,Montcalm County,Montmorency County,Muskegon County,Muskegon VA Clinic,Newaygo County,Northern Michigan Chapter,Northern Michigan Chapter Office,Oakland County,Oceana County,Ogemaw County ,Osceola County,Oscoda County,Otsego County,Otsego County Office (Gaylord),Ottawa County,Presque Isle County,Regional ,Remote/Virtual Volunteer Opportunity,Roscommon County,Saginaw County,Saginaw VA Medical Center,Sanilac County,Schoolcraft County,Selfridge Air National Guard Base,Shiawassee County ,Shiawassee County Office,Southeast Michigan Chapter,Southeast Michigan Chapter Office,Southwest Michigan Chapter,Southwest Michigan Chapter Office,St. Clair County,St. Joseph County,Tuscola County,Van Buren County,Washtenaw County,Wayne County,West Michigan Chapter ,West Michigan Chapter Office,Wexford County,Wyoming VA Clinic

Key Responsibilities

  • Assist the ISD/SAF Business Operations department to review and assess current business continuity plans
  • Research and analysis of business continuity templates
  • Coordinate with international offices to ensure timely completion of documents
  • Develop testing and training curriculum to maintain, follow up and train involved staff
  • Draft and roll out of tools, guides and templates



  • Interest in emergency response, international disaster management, or military and military family support
  • Experience and familiarity with basic concepts of business operations or continuity of operations

Proficient in Microsoft Office suite, including Outlook, Word, PowerPoint and Excel  

  • Experience working with diverse, international teams
  • Willingness to do basic research and administrative support
  • Excellent written and oral communication skills
  • Self-starter, responsible, dependable, able to work independently and as part of a team
  • Comfortable sitting for long periods and working on a computer



  • Fluency in other document design programs
  • International experience and/or knowledge of the Red Cross/Red Crescent Movement


The following training requirements are part of onboarding for the position:

  • World of Red Cross
  • IS-SAF Business Unit orientation

Development Opportunities

The volunteer may participate in ISD development opportunities made available to all ISD personnel that include volunteers.

Length of Appointment

Minimum 1 year commitment, renewable

Time Commitment

4-8 hours per week with availability during business hours

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