NHQ:ISD - R&R: Engagement, Learning, and Culture Volunteer

NHQ:ISD - R&R: Engagement, Learning, and Culture Volunteer

This position supports the National Headquarters (NHQ) International Service Department (ISD) International Disaster Response Roster team. This is a remote (volunteer-from-home) opportunity. The ISD Engagement, Learning, and Culture Volunteer will curate, ideate, design, and implement creative solutions around team engagement, learning and improvement, and overall culture in a supportive, flexible, and growth-oriented space. A key highlight of this role is its flexibility and openness to support newer workstreams based on the interest, value addition, and availability of the Volunteer involved. Creativity and out-of-the-box thinking, problem-solving, and infectious and uplifting energy can go a long way in supporting this role

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Alcona County,Alger County,Allegan County ,Alpena County,Ann Arbor Office,Ann Arbor VA Medical Center,Antrim County,Arenac County,Baraga County,Barry County,Battle Creek Air National Guard Base,Battle Creek VA Medical Center,Bay County,Benzie County,Berrien County,Branch County,Calhoun County,Cass County,Charlevoix County,Cheboygan County,Chippewa County,Clare County,Clinton County,Crawford County,Detroit Military Entrance Processing Station (MEPS),East Central Bay Chapter ,East Central Bay Chapter Office,Eaton County,Emmet County,Galdwin County,Galdwin County,Genesse County,Grand Traverse County,Gratiot County,Gratiot County Office (Alma),Hillsdale County,Huron County,Ingham County,Ionia County,Iosco County,Isabella County,Jackson County,Jackson County Office,John D. Dingell Detroit VA Medical Center,Kalamazoo County,Kalkaska County,Kent County,Lake County,Lansing Military Entrance Processing Station (MEPS),Lapeer County,Leelanau County,Lenawee County,Livingston County,Livingston County Office,Luce County,Mackinac County,Macomb County,Manistee County,Marquette County,Mason County,Mecosta County,Mid-Michigan Chapter ,Mid-Michigan Chapter Office,Midland County,Missaukee County,Montcalm County,Montmorency County,Muskegon County,Muskegon VA Clinic,Newaygo County,Northern Michigan Chapter,Northern Michigan Chapter Office,Oakland County,Oceana County,Ogemaw County ,Osceola County,Oscoda County,Otsego County,Otsego County Office (Gaylord),Ottawa County,Presque Isle County,Regional ,Remote/Virtual Volunteer Opportunity,Roscommon County,Saginaw County,Saginaw VA Medical Center,Sanilac County,Schoolcraft County,Selfridge Air National Guard Base,Shiawassee County ,Shiawassee County Office,Southeast Michigan Chapter,Southeast Michigan Chapter Office,Southwest Michigan Chapter,Southwest Michigan Chapter Office,St. Clair County,St. Joseph County,Tuscola County,Van Buren County,Washtenaw County,Wayne County,West Michigan Chapter ,West Michigan Chapter Office,Wexford County,Wyoming VA Clinic

Key Responsibilities

  • Work on existing platforms to fulfill team needs around content (all forms I.e., visual, audio, written), knowledge management, communication, and learning.
  • Explore, test, and introduce newer platforms which can improve accessibility, efficiency, visual coherence, or communication around existing workflows and team dynamics.
  • Explore, ideate, and implement exciting new ideas to engage with the Roster members to keep them informed, satisfied, and excited about existing and upcoming initiatives.
  • Facilitate and support learning needs for the Roster members (and the team at large) in line with strategic goals through engagement focused, mentally stimulating experiences.
  • Take charge of self-growth with a keen and curious interest in newer (related and unrelated) workflows and explore untapped avenues for overall team and workflow improvement on any possible fronts.



  • Experience using tech platforms for creating content, learning, and engagement experiences (e.g. Canva, PowerPoint, Mentimeter, Photoshop, Prezi)
  • Experience designing, implementing, and facilitating engagement and learning focused sessions and solutions
  • Experience creating and rolling out communications for (internal and external) organizational needs
  • Comfortable using communication platforms to manage work (such as Outlook, Teams, Zoom and telephone)
  • Comfortable exploring and learning new platforms and approaches for engagement and communication with the desired audience
  • Aesthetic vision and a coherent approach to create and improvise a range of content to fit an equally broad range of needs.
  • Strong interpersonal, written, and nonverbal communication skills both in individual and team settings.
  • Upbeat, contagious, and uplifting energy to complement learning and engagement activities.
  • Keen and open interest in exploring the unknown and keeping tabs on what and how things can be different and better
  • Strong attention-to-detail.
  • Proven experience in nonprofit or for-profit organizations.
  • A creative self-starter who can successfully manage multiple priorities.
  • Passion for the Red Cross mission and a commitment to Red Cross values.
  • Comfortable working autonomously in a remote (volunteer from home) environment


  • American Red Cross Volunteer Orientation
  • Appropriate On the Job Training as needed

Development Opportunities

  • Learning opportunity as it relates to international Red Cross and Red Crescent network
  • Interact with a variety of people from different ISD units
  • Opportunity to attend any learning events and brown bags available to staff

Length of Appointment

Minimum 1 year commitment, renewable

Time Commitment


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