* * Disaster Recovery Team Member (Virtual/In Person)

* * Disaster Recovery Team Member (Virtual/In Person)

Provide Follow up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.

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Adams County,Asotin County,Benewah County,Benton County,Bonner County,Boundary County,Chelan County,Clallam County,Columbia County,Douglas County,Ferry County,Franklin County,Garfield County,Grant County,Grays Harbor County,Island County ,Jefferson County,King County,Kitsap County,Kittitas County,Kootenai County,Lewis County,Lincoln County,Mason County,Okanogan County,Pend Oreille County ,Pierce County,San Juan County ,Shoshone County,Skagit County ,Snohomish County,Spokane County,Stevens County,Thurston County ,Walla Walla County,Whatcom County,Whitman County,Yakima County

Key Responsibilities

  • Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
  • May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
  • Conduct Follow-up and Recovery Planning Services
  • Provide Internal Referrals and External Referrals.
  • Assist with problem-solving and advocacy upon request
  • Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
  • Services may be provided in person or virtually.
  • Work with community recovery partners to plan for community recovery needs and long-term recovery activities.

May also have a REC/CARE/SA GAP in addition to steady state role.


Works with Recovery Team Leaders and Members

*Refer to: DCS: Trainee - (chapter acronym) Recovery Team Member

Development Opportunities

Based on skill and interests, become a Recovery Team Leader or get a GAP and deploy nationally


Preferred qualifications:

  • Able to treat clients with care, comfort and concern.
  • Demonstrated commitment to the mission of the American Red Cross.
  • Demonstrated ability to work well in stressful situations and in a team-oriented setting.
  • Demonstrated interest in learning about community resource organizations.
  • Treats people equitably and works effectively with diverse populations
  • Comfortable with technology



  • Disaster Cycle Services: An Overview
  • RC Care: Caseworker Curriculum
    • Client Care Program Overview
    • Detailed Damage Assessment for Disaster Action Team Response Operations
    • Client Care Program: Disaster Client Intake
    • Client Care Program: Conducting Follow-up
    • Client Care Program: Recovery Planning
    • Client Care Program: Providing Referrals
    • Shelter Resident Transition with RC Care
  • Everyone is Welcome
  • Concept of Operations Basics


  • Psychological First Aid: Helping Others in Times of Stress

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