NHQ:CFO Units RES/FIN/IT - Workforce Planning Learning and Training Ideation Facilitator

NHQ:CFO Units RES/FIN/IT - Workforce Planning Learning and Training Ideation Facilitator

This position supports the National Headquarters (NHQ) Chief Financial Office (CFO) Units (Finance, IT, Real Estate Services). This is remote (volunteer-from-home) opportunity. The scope of this position encompasses activities including facilitating virtual brainstorming and/or action planning workshop sessions. In addition, providing other advisory services for Red Cross managers, employees and volunteers in support of the Workforce Planning mission of expanding the engagement of volunteers in professional and managerial positions. This could include conducting 1 on 1 interviews or, secondarily, focus groups. This role will work with the Learning and Training Advisor/Facilitator team and managers and subject matter experts in business groups throughout Red Cross to create and facilitate virtual ideation, brainstorming, and action planning experiences and generate collaboration among teams where applicable utilizing presentation tools such as MS PowerPoint and MS Teams. Take a minute to watch a video and learn more about how you could be doing the same great work as a corporate services volunteer!

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Key Responsibilities

  • Deliver and/or facilitate workshops to both Red Cross volunteers and employees.
  • Provide recommendations and feedback on project and workshop scope and material content to the appropriate training development team
  • Be a consistent champion of Red Cross values and missions.
  • Participate in virtual workshop-delivery team meetings
  • Prepare and facilitate ideation, brainstorming and/or action planning workshops with volunteers, paid staff or advisory boards. The focus will be on volunteer engagement, organizational change, workforce planning, among other topics.
  • Collaborate with SMEs (subject matter experts) in a virtual environment to create required workshop content that is concise, interesting, practical, and consistent with adult learning, collaboration and/or creativity theory.
  • Translate complex subject matter into easy-to-understand, and engaging language
  • Translate business information and concepts into visually appealing, dynamic and impactful workshop content
  • Work effectively within a governance structure
  • Evaluate potential solutions from external resources and content providers
  • Assess impact / effectiveness of virtual workshop approach.
  • Provide status on workshop assignments



  • Minimum of two years’ of experience in an ideation/facilitation role delivering an experience in an engaging and collaborative manner
  • Minimum of two year’ experience facilitating or moderating workshop sessions
  • Experience working with SMEs (Subject Matter Experts) and ability to meet deadlines
  • Experience writing, editing, and developing content and group exercises using instructional or creativity design skills, including use of PowerPoint and other Microsoft tools such as MS Teams (required) or another ideation platform that promotes collaboration.
  • Excellent communication skills
  • Ability to deliver subject material in a method conducive to learning
  • Proficiency in Word, Excel, PowerPoint, and web-based programs, such as a WebEx, SharePoint, Microsoft Teams or Go To meetings
  • Resume required



  • Working knowledge of brainstorming techniques (preferred)


  • Orientation to American Red Cross
  • Other training as required

Development Opportunities

  • Build leadership skills taking the role of a professional consultant
  • Use your facilitating skills as a project contributor with the objective of change management
  • Opportunity to become involved with multiple projects

Length of Appointment

Minimum 1-year commitment, renewable as mutually agreed. Participation may not necessarily be continuous but rather project based.

Time Commitment

1-3 hours per week and must be available at least one day Monday – Friday during regular business hours (9am-5pm Eastern) for team meetings and/or other facilitation activities

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