Offer Emergency Disaster Assistance during LOCAL WILDFIRES

Offer Emergency Disaster Assistance during LOCAL WILDFIRES

The role of Sheltering Service Associate is to serve as a member of a temporary work unit on a disaster relief operation to successfully complete their assigned areas of responsibility on a disaster relief operation. They ensure safe sheltering at a single shelter throughout the cycle of the disaster.

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Gila County,Maricopa County,Pima County

Key Responsibilities

• Serve as a shelter worker on a disaster relief operation. Roles may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
• Meeting disaster-caused sheltering needs of individuals, families, and communities.
• Providing services with kindness and compassion that are accessible and equitable to all clients.
• Maintaining clear communication and collaboration with supervisor and peers.
• Ensuring accuracy in all assigned tasks.
• Providing accurate reporting of sheltering activity as assigned.


Works successfully with all other shelter team members to successfully complete tasks

Development Opportunities

Become proficient as a Shelter Service Associate. Once proficient, career development to supervisory/management positions and specialization in Sheltering and ability to go to disaster beyond the region.


• Ability to function in a dynamic and stressful environment with little or no supervision, adapting to change, negotiating compromise, and tolerating ambiguity.
• Ability to apply basic food safety in all feeding areas.
• Ability to organize, plan, and allocate resource while using materials and space effectively.
• Ability to participate and contribute in regular meetings.
• Good organizational skills, responsible and punctual.
• Active listening skills and ability to work well with others.
• Ability to implement Standards and Procedures and follow associated job tools including reporting requirements.
• Ability to interact with community members in a clear, compassionate manner, respectful of diversity and unique needs.
• Ability to involve appropriate others in managing problems and conflict.
• Ability to acquire, evaluate, and report information accurately.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
• Ability to lift / carry 20 lbs. multiple times/shift.
• Ability to stand and or sit for two-hour periods.
• Ability to bend or stoop multiple times.
• Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Ability to step up/down 18 inches and climb two or more flights of stairs.
• Ability to speak clearly on phone and in person.
• Ability to drive in day time and at night.


See the Disaster Responder Training Requirements document for current training requirements.

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