NHQ:BIO - BVWE - Operations Onboarding and Training Lead - National Headquarters
NHQ:BIO - BVWE - Operations Onboarding and Training Lead - National Headquarters
This position supports the National Headquarters (NHQ) Biomedical Services (BIO) team. This is a 100% virtual (volunteer-from-home) opportunity. The role of the Operations Onboarding & Training Lead will support the nation-wide Biomedical Volunteer Workforce Engagement’s onboarding and training as a thought leader and training facilitator. As part of the national Operations Team responsible for ensuring all prospective candidates are interviewed, onboarded, and trained for success. The Operations Onboarding & Training Lead will pioneer the successful onboarding of both field and NHQ volunteers through the facilitation of weekly trainings, engaging field-level onboarding & training volunteers, and supporting a nation-wide program.
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Remote/Virtual Volunteer Opportunity
Key Responsibilities
- Be a thought leader for onboarding and training volunteers in the biomedical services
- Develop and implement goals and objectives for volunteers and employees as needed
- Subject Matter Expert on the Onboarding of new volunteers, including Management of Opportunity Queue, Receive Referrals, Conduct Interviews, Approve volunteers
- Create and facilitate weekly, bi-weekly, or monthly trainings
- Assign and monitor EDGE Curricula
- Management of the training reports
- Participate in the annual Volunteer Workforce Planning process
Qualifications
Required:
- Reliable access to resources needed to volunteer 100% virtually
- Enthusiastic about Red Cross mission and programs
- Experience leading training sessions using virtual platforms
- Available to commit to present to staff and volunteers twice a month
- Work well both individually and with others
- Relationship building skills working collaboratively with staff/volunteer partners
- 1+ Year of experience as a trainer, instructor, or teacher
- Experience in interviewing and onboarding employees or volunteers
- Ability to use Excel or other data analytics programs
- Access to quiet workspace
- Reliable internet connectivity
- Strong emotional intelligence and resilience
- Willingness to comply with current public health and Red Cross policies
Preferred:
- 3+ Years of experience training in a virtual setting
- aPHR, PHR, SHRM-CP or equivalent certification
- Learning Management System experience
Training
- Onboarding with Biomedical Engagement Rep and/or Supervisor
- Biomedical Volunteer Workforce Engagement Virtual Training
- EDGE Volunteer Supervisor Training Curriculum
- EDGE Admin Training
Development Opportunities
- Relationship building
- Enhance leadership and communication skills
- Interact with and meet a variety of people
- Team building with the Red Cross, volunteers and community partners
Length of Appointment
One year appointment, renewable annually based on satisfactory performance in position.
Time Commitment
- Minimum 4 hours per week, during business hours.
- Must be available Wednesdays midday/early afternoon
- Training time varies
- Participate in orientation, training sessions, and occasional refresher courses.