NHQ:VS - Nursing & Health - Nursing Network Division Nurse Leader (DNL)

NHQ:VS - Nursing & Health - Nursing Network Division Nurse Leader (DNL)

This position supports the National Headquarters (NHQ) Volunteer Services (VS) team. Specifically the Nursing & Health unit. This is a remote (volunteer-from-home opportunity). Division Nurse Leaders (DNLs) provide senior leadership to build and sustain the Red Cross Nursing Network at the Division level to meet mission and organizational goals. Nursing Network leaders recruit, engage and recognize Red Cross nurses and other health professionals to facilitate regional capacity across all business lines. DNLs work with Red Cross Division leadership, the National Nursing Committee (NNC), Chief Nurse, and other Nursing Network leaders to engage a team of Associate Division Nurse Leaders (ADNLs) in support of Regional Nurse Leaders (RNLs). The American Red Cross National Nursing Network is comprised of all Red Cross nurses. Nursing Network leaders recruit and support nurses and other health professionals across all business lines to implement strategic goals of the American Red Cross as articulated in the Chief Nurse Initiatives. The American Red Cross is divided into geographic divisions, regions and chapters for service delivery. Each division has a Division Nurse Leader (DNL) appointed by the Chief Nurse and the Director of the Nursing Network. DNLs appoint Associate Division Nurse Leaders (ADNL) to support RNLs and to assist them according to the division’s unique needs. The Division Nurse Leader is a national leadership volunteer position.

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Key Responsibilities

DNLs provide leadership at the division level in support of the Nursing Network. They provide guidance in achieving the Volunteer Services Chief Nurse Initiatives which support organizational and business line goals. They may appoint several ADNLs within a division to provide leadership in geographic areas or as needed for the DNL’s team.


  1. Provide division level leadership of a team in support of health professional volunteer recruitment, engagement, and satisfaction across all business lines of service. Provide support across the Volunteer Engagement Cycle as appropriate.
  2. Recruit, mentor, support, guide, and recognize the Nursing Network Associate Division Nurse Leaders and Regional Nurse Leaders (RNLs) in the implementation of the Chief Nurse Initiatives to serve clients and meet organizational needs.
  3. Collaborate with division and senior Nursing Network leadership in meeting the unique needs of the regions and division.
  4. Promote and support Academic Service Learning (ASL) as a framework for volunteer engagement.
  5. Collaborate with division leadership to build a network of support with internal/external partners and governmental agencies to engage health professional volunteers and achieve the Volunteer Growth Strategy.
  6. Participate in scheduled meetings/ communication. (Most activities are accomplished by email or phone, although travel may sometimes be required to network with Red Cross units and external partners.)
  7. Provide current contact information of nursing leaders for internal and public rosters.
  8. Complete Nursing Network quarterly metric surveys and annual Nursing & Health Leadership Diversity Survey per deadlines.
  9. Promote nominations for national/international awards.
  10. Log all DNL volunteer hours in Volunteer Connection and maintain an updated profile. Additionally, DNLs are expected to impress the importance of regularly logging hours into Volunteer Connection.
  11. Recruit and mentor the next DNL with input from senior Nursing Network and Division leadership.

Length of Appointment

The initial DNL appointment is for a three year term, which can be renewed with Nursing Network/divisional support. DNLs are expected to recruit and mentor their own replacement.


Talent Classification for Recruitment: Health & Social Services


  • Orientation to the American Red Cross
  • Transitional training/mentorship from previous DNL
  • On-the-job training from supervisor, as needed
  •  Familiarity with materials on redcross.org, The Exchange, and Volunteer Connection
  • Business line specific training as needed


  • Master’s degree or higher in nursing, required
  • Five years' experience in nursing supervising others, required (two of them within the Red Cross, preferred)
  • Cultural sensitivity and awareness, required
  • Enthusiasm about Red Cross mission, required
  • Willingness to work collaboratively across ALL Red Cross business lines, required
  • Expert level of interpersonal and communication skills, required
  • Team and relationship-building, talent management, and succession planning skills, required
  • Understand the value health professional volunteers bring to the Red Cross, required
  • Proven ability to motivate, lead, and manage people, projects, and change using collaborative expertise and working with remote teams, required
  • Comfort with and strong ability to develop division-wide relationships and to develop networks, required
  • Access to and ability to use telephonic and computer technology, basic office software (e.g., PowerPoint, Excel, email, WebEx), and social media (e.g., Facebook) for virtual interaction, required
  • Capability and willingness to work remotely and with remote teams, required
  • Experience in volunteer recruitment, preferred
  • Working knowledge of Red Cross structure, systems, programs/services, Nursing Network, Division, Volunteer Growth Strategy, and Volunteer Engagement Cycle, preferred

Time Commitment

While the typical time commitment expected is 8-10 hours per week, this commitment varies according to regional and divisional needs. The workload may increase when recruiting and orienting new ADNLs and/or RNLs. 

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