NHQ:CFO Units RES/FIN/IT - Workforce Planning Volunteer Referral Manager

NHQ:CFO Units RES/FIN/IT - Workforce Planning Volunteer Referral Manager

This position will act as a team leader for volunteer referral management within the CFO Units (Finance, IT, and Real Estate). The Volunteer Referral Manager will provide guidance and coaching to the team that supports this work. All communications are handled via a shared mailbox. This position supports the National Headquarters (NHQ) Workforce Planning team. This is a remote (volunteer-from-home) opportunity. Only candidates who were able to work from home prior to the COVID-19 events will be considered. Due to the ongoing business need for this work, we regret that this position is not ideal for an individual who is temporarily home due to COVID-19.

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Locations

Field: 24/7 On-Call Local Disaster Response,Field: Disaster Response Territory 1 - North LA County,Field: Disaster Response Territory 2 - North East LA County,Field: Disaster Response Territory 3 - West LA County,Field: Disaster Response Territory 4 - South East LA County,Field: Disaster Response Territory 5 - Central East LA County,Field: Mobile Blood Drive District - East,Field: Mobile Blood Drive District - Metro,Field: Mobile Blood Drive District - South,Field: Mobile Blood Drive District - West and North,Field: Response Operation / Deployment,Field: Variable throughout LA County,PrepareSoCal Campaign Community T1: Antelope Valley area,PrepareSoCal Campaign Community T1: Pacoima area,PrepareSoCal Campaign Community T1: San Fernando area,PrepareSoCal Campaign Community T1: Sylmar area,PrepareSoCal Campaign Community T1: Van Nuys area,PrepareSoCal Campaign Community T2: Baldwin Park area,PrepareSoCal Campaign Community T2: El Monte area,PrepareSoCal Campaign Community T2: Pomona area,PrepareSoCal Campaign Community T2: Rosemead area,PrepareSoCal Campaign Community T2: South El Monte Area,PrepareSoCal Campaign Community T2: South San Gabriel Area,PrepareSoCal Campaign Community T3: East Hollywood area,PrepareSoCal Campaign Community T3: Koreatown area,PrepareSoCal Campaign Community T3: South LA area,PrepareSoCal Campaign Community T3: Westlake/Pico Union area,PrepareSoCal Campaign Community T4: Compton area,PrepareSoCal Campaign Community T4: East Compton area,PrepareSoCal Campaign Community T4: Hawaiian Gardens area,PrepareSoCal Campaign Community T4: Paramount area,PrepareSoCal Campaign Community T4: Wilmington area,PrepareSoCal Campaign Community T5: Bell area,PrepareSoCal Campaign Community T5: Bell Gardens area,PrepareSoCal Campaign Community T5: Boyle Heights area,PrepareSoCal Campaign Community T5: Cudahy area,PrepareSoCal Campaign Community T5: DTLA area,PrepareSoCal Campaign Community T5: East LA area,PrepareSoCal Campaign Community T5: East Whittier area,PrepareSoCal Campaign Community T5: Echo Park area,PrepareSoCal Campaign Community T5: Huntington Park area,PrepareSoCal Campaign Community T5: Montebello area,PrepareSoCal Campaign Community T5: Pico Rivera area,PrepareSoCal Campaign Community T5: South Gate area,PrepareSoCal Campaign Community T5: Walnut Park area,Red Cross HQ: DTLA - Humanitarian Services,Red Cross HQ: Pomona - Biomedical Services,Red Cross Office T1: Glendale,Red Cross Office T1: Palmdale,Red Cross Office T1: Woodland Hills,Red Cross Office T2: Arcadia,Red Cross Office T2: Pasadena,Red Cross Office T3: Culver City,Red Cross Office T3: Santa Monica,Red Cross Office T4: Long Beach,Red Cross Office T4: Torrance,Red Cross Office T5: Commerce,Red Cross Warehouse T2: Pomona,Red Cross Warehouse T3: Culver City,Red Cross Warehouse T5: Bell,Remote/Virtual Volunteer Opportunity,US Military Base: Edwards Air Force Base,US Military Base: Los Angeles Air Force Base,US Veterans Affairs: Long Beach VA Medical Center,US Veterans Affairs: West Los Angeles VA Medical Center,Youth Corps T1: Glendale Youth Corps,Youth Corps T1: San Fernando Valley Youth Corps,Youth Corps T1: Santa Clarita Youth Corps,Youth Corps T2: Arcadia Youth Corps,Youth Corps T2: Claremont-Pomona Youth Corps,Youth Corps T2: Pasadena Youth Corps,Youth Corps T3: West LA Youth Corps,Youth Corps T4: Long Beach Youth Corps,Youth Corps T4: South Bay Youth Corps,Youth Corps T5: Commerce Youth Corps,Youth Corps: Red Cross College Corps,Youth Leadership Development Camp: Pilgrim Pines

Key Responsibilities

  • Lead a small team of volunteers to manage shared mailbox responsibilities around volunteer referral management
  • Support an end to end process where department interviews and accepts or rejects the volunteer referral within seven days by the volunteer supervisor
  • Be knowledgeable about standard tables of organization and positions open for recruitment in the CFO Units
  • Support guidance and tools for the volunteer supervisors to effectively manage the tasks necessary for the position
  • Support coaching and guidance that supports supervisors in creating a healthy environment for the volunteers to excel in their role
  • Be cognizant of rolling deadlines

Qualifications

  • Relationship building skills working collaboratively with paid staff and volunteer staff as needed (Required)
  • Supervision experience Required
  • Ability to maintain accuracy and attention to detail while maintaining an up to date tracking system that utilizes multiple systems (Required)
  • Proven leadership in nonprofit or for-profit organizations (Required)
  • Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience (Required)
  • Experience with Microsoft Office and online collaboration tools (Required)
  • High Volume shared mailbox experience (Required)
  • Cultural sensitivity to diverse audiences (Required)
  • Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service (Preferred)
  • Work well both individually and with others (Required)
  • This position can be performed from any location with phone (to include long distance), computer and reliable internet access
  • Resume Preferred

Training

Red Cross orientation, job specific training, EDGE training

Development Opportunities

  • Enhance leadership and communication skills
Interact with a variety of people

Length of Appointment

6-month minimum commitment, renewable as mutually agreed.

Time Commitment

Approximately 5-10 hours per week, working remotely, but could vary depending on department workload. Some of the hours will be between the hours of 9-5 M-F Eastern time zone, the rest are flexible.

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