NHQ:WFP - Workforce Planning Volunteer Referral Manager
NHQ:WFP - Workforce Planning Volunteer Referral Manager
This position will act as a team leader for volunteer referral management within Workforce Planning. The Volunteer Referral Manager will provide guidance and coaching to the team that supports this work. All communications are handled via a shared mailbox. This position supports the National Headquarters (NHQ) Workforce Planning team. This is a remote (volunteer-from-home) opportunity.
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Remote/Virtual Volunteer Opportunity
Key Responsibilities
- Lead a small team of volunteers to manage shared mailbox responsibilities around volunteer referral management
- Support an end to end process where department interviews and accepts or rejects the volunteer referral within seven days by the volunteer supervisor
- Be knowledgeable about standard tables of organization and positions open for recruitment in Workforce Planning
- Support guidance and tools for the volunteer supervisors to effectively manage the tasks necessary for the position
- Support coaching and guidance that supports supervisors in creating a healthy environment for the volunteers to excel in their role
- Be cognizant of rolling deadlines
Qualifications
- Relationship building skills working collaboratively with paid staff and volunteer staff as needed (Required)
- Supervision experience Required
- Ability to maintain accuracy and attention to detail while maintaining an up to date tracking system that utilizes multiple systems (Required)
- Proven leadership in nonprofit or for-profit organizations (Required)
- Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience (Required)
- Experience with Microsoft Office and online collaboration tools (Required)
- High Volume shared mailbox experience (Required)
- Cultural sensitivity to diverse audiences (Required)
- Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service (Preferred)
- Work well both individually and with others (Required)
- This position can be performed from any location with phone (to include long distance), computer and reliable internet access
- Reliable access to resources needed to volunteer 100% virtually
- Resume Preferred
- Willingness to comply with current public health and Red Cross policies
Training
Red Cross orientation, job specific training, EDGE training
Development Opportunities
- Enhance leadership and communication skills
Interact with a variety of people
Length of Appointment
6-month minimum commitment, renewable as mutually agreed.
Time Commitment
Approximately 5-10 hours per week, working remotely, but could vary depending on department workload. Some of the hours will be between the hours of 9-5 M-F Eastern time zone, the rest are flexible.