Volunteer Opportunities

Key Responsibilities

Purpose: 

This position supports the National Headquarters (NHQ) Biomedical Services (BIO) team. This is a 100% virtual (volunteer-from-home) opportunity. Support Blood Service activities by competently and professionally presenting Red Cross Biomedical Service National Volunteer Scheduling Team Training Material to new volunteers.

Responsibilities:

• Designing and developing comprehensive training materials resources tailored to the needs of volunteers within Biomedical Services
• Conducting engaging and informative virtual training sessions to effectively impart essential skills and knowledge to volunteers
• Monitor the progress of volunteers, by providing regular check-ins, offering support and guidance as needed, and identifying any areas where additional training or assistance may be required
• Responsible for assigning Online (EDGE) training to unregulated volunteers
• Attend relevant meetings and updates
• Retrain and coach volunteers as needed
• Reliable access to resources needed to volunteer 100% virtually

Qualifications

• Willingness to support Red Cross mission - Required
• High level leadership and organizational skills - Required
• Willing to be a creative team member - Required
• Ability to model superior customer service skills Required
• Previous Teaching/Training or Presentation Experience - Required
• Excellent communication, customer service, and public relations abilities - Required
• Experience using Microsoft Teams – Preferred (can be trained)
• Willingness to comply with current public health and Red Cross policies

Time Commitment

minimum of 5 hours a week