NHQ:BIO - BVWE - National Support Team Specialist - Trainer (NST)
NHQ:BIO - BVWE - National Support Team Specialist - Trainer (NST)
This position supports the National Headquarters (NHQ) Biomedical Services (BIO) team. This is a 100% virtual (volunteer-from-home) opportunity. Support Blood Service activities by competently and professionally presenting Red Cross Biomedical Service National Volunteer Scheduling Team Training Material to new volunteers.
Apply NowLocations
Remote/Virtual Volunteer Opportunity
Key Responsibilities
- Orient and train new volunteers to American Red Cross Blood Services, NVST Processes (Volunteer connection, Scheduling, Google Voice, Microsoft Teams Meetings, Daily Activity Log, etc.)
- Work effectively to ensure new NVST members are trained within 14 days of their approval
- Continuously evaluate training material and suggest changes as identified.
- Attend relevant meetings and updates
- Provide weekly status update to NVST Leadership at the end of training
- Retrain and coach volunteers as needed
- Reliable access to resources needed to volunteer 100% virtually
Qualifications
- Willingness to support Red Cross mission - Required
- High level leadership and organizational skills - Required
- Willing to be a creative team member - Required
- Ability to model superior customer service skills Required
- Previous Teaching/Training or Presentation Experience - Required
- Excellent communication, customer service, and public relations abilities - Required
- Experience using Microsoft Teams – Preferred (can be trained)
Time Commitment
10 hrs each month
Development Opportunities
- Gain valuable training experience while providing an invaluable service to your community
- Network and meet new people
- Develop transferable career skills
- Develop professional presentation skills
- Teach and learn
Length of Appointment
Minimum 6 months
Relationships
Talent Classification for Recruitment: Education & Training
Training
- Orientation to the American Red Cross
- American Red Cross Blood Services Training
- Donor Ambassador and/or NVST Train the Trainer Courses