Volunteer Opportunities

Key Responsibilities

Purpose: 

This position supports the National Headquarters (NHQ) Biomedical Services (BIO) team. This is a 100% virtual (volunteer-from-home) opportunity. Support Blood Service activities by competently and professionally presenting Red Cross Biomedical Service National Volunteer Scheduling Team Training Material to new volunteers.

Responsibilities:

• Orient and train new volunteers to American Red Cross Blood Services, NVST Processes (Volunteer connection, Scheduling, Google Voice, Microsoft Teams Meetings, Daily Activity Log, etc.)
• Work effectively to ensure new NVST members are trained within 14 days of their approval
• Continuously evaluate training material and suggest changes as identified.
• Attend relevant meetings and updates
• Provide weekly status update to NVST Leadership at the end of training
• Retrain and coach volunteers as needed
• Reliable access to resources needed to volunteer 100% virtually

Qualifications

• Willingness to support Red Cross mission - Required
• High level leadership and organizational skills - Required
• Willing to be a creative team member - Required
• Ability to model superior customer service skills Required
• Previous Teaching/Training or Presentation Experience - Required
• Excellent communication, customer service, and public relations abilities - Required
• Experience using Microsoft Teams – Preferred (can be trained)

Time Commitment

10 hrs each month