NHQ:BIO - BVWE - National Volunteer Scheduling Specialist (NST) - New York Penn

NHQ:BIO - BVWE - National Volunteer Scheduling Specialist (NST) - New York Penn

This position supports the National Headquarters (NHQ) Biomedical Services (BIO) team. This is a remote (volunteer-from-home) opportunity. This position is part of National Scheduling Team (NST) and is responsible for engaging and scheduling Volunteer Blood Donor Ambassadors.

Apply Now

Locations

Bronx County,Fairfield County (Greenwich CT),Kings County (Brooklyn),Long Island Chapter,Nassau County,New York County (Manhattan),Queens County,Remote/Virtual Volunteer Opportunity,Richmond County (Staten Island),Rockland County,Suffolk County,Westchester County

Key Responsibilities

  • Submit unscheduled volunteer hours
  • Communicate regularly through phone calls, text messages, and emails with volunteers and leadership
  • Perform data entry in Volunteer Connection
  • Manage regional shift tools
  • Provide subject matter expertise and support to Donor Ambassadors
  • Submit departmental specific forms at the end of every shift

Length of Appointment

6 month commitment; renewable

Relationships

Talent Classification for Recruitment: Admin, Clerical, & Office

Training

  • Orientation to the American Red Cross
  • Enhanced Volunteer Connection System Training
  • Complete Self-paced Web-Based NST training within 7-day of acceptance
  • Complete weekly assignment in a private setting
  • Adhere to Red Cross privacy and confidential rules and requirements
  • Self-paced online training
  • Monthly One on One with Division Lead (Required)

 

Qualifications

  • Access to a computer and Wi-Fi (Required)
  • Access to a smart phone (Required)
  • Good communication skills via both email and phone (Required)
  • Clerical and computer skills required (Microsoft Outlook, Word, Excel, PowerPoint) (Required)
  • Willingness to learn Red Cross-specific applications (Required)
  • Ability to lead others virtually (Preferred)
  • Donor Ambassador experience (Preferred)
  • Excellent customer service skills (Required)

Time Commitment

Minimum Commitment 2.5 hours per week and a 30-minute conference call twice a month

Sunday through Saturday (flexible schedule)

Apply Now