Development - Volunteer Engagement Lead

Development - Volunteer Engagement Lead

This position supports the Regional Development/Fundraising department. Develop the oversight and process that supports the engagement structure and strategy as outlined in the Engagement Cycle. Provide guidance and coaching to the department staff and volunteers to support this work.

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American Red Cross of Indiana - Regional Position

Key Responsibilities

  • Manage the onboarding and training of new fundraising volunteers.
  • Assist with the management of fundraising volunteers, including workflow and project assignments, etc.
  • Provide guidance and tools for the volunteer supervisors to effectively manage the tasks necessary for their fundraising volunteer positions.
  • Identify volunteer resource needs for department and participate in the Volunteer Needs Assessment process.
  • Share information and feedback on the regional volunteer recruitment plan.
  • Support a process where department interviews and accepts or rejects the volunteer referral within seven days by the volunteer supervisor.
  • Provide coaching and guidance that supports supervisors in creating a healthy environment for the volunteers to excel in their role.
  • Coordinates process and resources with the Volunteer Services Volunteer Engagement Lead.


  • Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
  • Previous leadership experience and comfortable with management
  • Ability to plan and complete multiple tasks in a fast-paced environment
  • Strong interpersonal and communications skills
  • Ability to coordinate and organize multiple functions and activities within deadlines
  • Comfort with repetition
  • Comfort working independently while also being a team player
  • Enthusiastic about Red Cross mission and programs
  • Cultural sensitivity to diverse audiences
  • Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service
  • Relationship building skills working collaboratively with staff/volunteer partners as well as board members, and senior management
  • Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience


On the job training provided through EDGE and Volunteer Services. Additional tools found in the Volunteer Services Training Toolkit.

Development Opportunities

  • Relationship building
  • Enhance leadership and communication skills
  • Interact with and meet a variety of people
  • Team building with the Red Cross, volunteers and community partners

Length of Appointment

One year appointment, renewable annually based on satisfactory performance of position.

Time Commitment

TBD - based on department needs

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