LOCAL - Disaster Services: Mass Care Team Member

LOCAL - Disaster Services: Mass Care Team Member

This position supports the Regional Disaster Cycle Services department. The purpose of this position is to perform Mass Care readiness and capacity building activities needed to enable effective service delivery (in a disaster response).

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Bronx County,Fairfield County (Greenwich CT),Kings County (Brooklyn),Nassau County,New York County (Manhattan),Queens County,Richmond County (Staten Island),Rockland County,Suffolk County,Westchester County

Key Responsibilities

Mass Care provides activities and services on a congregate basis to the community as a whole including feeding, sheltering, reunification, and distribution of emergency supplies. This position is responsible for the tasks involved in the Mass Care program including:


  • Support the annual mass care goals, RDO objectives, and regional/ chapter plan for mass care services through participation in meetings, projects, and local response activities
  • Projects and local response activities will be assigned according to the activities you are training in: feeding, sheltering, distribution of emergency supplies, or reunification.
  • Projects may include tasks such as conducting facility surveys for response activity sites, meeting with partners to build relationships, conducting inventory and updating supply kits.


Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.

Ability to:

  • Follow and implement requests received from supervisor with little or no supervision.
  • Adapt to change, negotiate compromise and tolerate ambiguity.
  • Build effective relationships with others who can help with work related goals.
  • Be sensitive in human interactions to diversity inclusiveness.
  • Work toward service associate position in at least one Mass Care activity


  • Disaster Cycle Services: An Overview (Required)
  • Mass Care: An Overview (Required)
  • Fundamental courses for all Mass Care activities strongly recommended

Development Opportunities

  • Take the Mass Care Management 2017 course.
  • Take training and gain experience required to serve as:
    • Feeding, Sheltering, Reunification, or DES worker during operations.
    • Mass Care Regional Program Lead or Mass Care Chapter/Territory Coordinator

Length of Appointment


Time Commitment

Varies depending on regional projects and priorities. Volunteers should expect to spend 4 hours on work related to this position.

Drivers License required for positions in Metro NY North (Lower Hudson Valley) and Long Island. Drivers License recommended for New York City.

All Mass Care volunteers must sign up for a minimum of (1) shift per month on an on-call calendar.

Mass Care volunteers need to attend at minimum 1 Mass Care meeting per quarter. 


Posted on 11/22/21 by S. Wolfe as per D. Wohlenberg.


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