Disaster: Client Casework Member In Training

Disaster: Client Casework Member In Training

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Key Responsibilities

- Works directly with disaster clients

- Initiates case record with 901 or CAS (Client Assistance System) to evaluate individual or family needs, provide services and maintain record of clients

- Provides disaster relief assistance by the use of Client Assistance Cards (CACs), Disbursing Orders (DOs) or referrals, and provision of relief items such as Disaster backpacks and/or Disaster Recovery Booklet, as well as in-kind donations by direct distribution

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Qualifications

- Strong Interpersonal Skills

- Working knowledge and competence in CAS

- Ability to successfully complete local casework under appropriate supervision

- Computer/database knowledge

Time Commitment

-  Time frame for Day DAT: On-call one day per week, Mon-Fri 8 a.m. - 6 p.m.

- Time frame  for Night DAT: On-call one week per month, Mon-Fri 6 p.m. - 8 a.m. & 24/7 weekend & holidays

- Willingness to assist at a moment's notice during a large-scale disaster

Development Opportunities

- Based on Interest

Length of Appointment

- Ongoing

Relationships

Training

- Intern (to begin volunteering in this activity):

- Disaster Services: An Overview

- Service Associate (fully qualified; not supervisory):

- Shelter Operations

- Shelter Simulation

- Adult CPR/AED

- Standard First Aid

- Client Casework: Providing Emergency Assistance

- Client Assistance Cards: Caseworkers (online)

- CAS 3.2 Basics (online)

- CAS 3.2 Needs & Assistance (online)

- Safe & Well Linking Overview (webinar)

- Demonstrated ability to perform Casework in the field

- Recommended Training:

- Psychological First Aid

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