SAF: Provide a full range of CLIENT SERVICES to MILITARY members - veterans - and their families

SAF: Provide a full range of CLIENT SERVICES to MILITARY members - veterans - and their families

Support and assist with the full range of client services to military members, veterans and their families.

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Locations

Anywhere in Arizona or New Mexico

Key Responsibilities

Volunteer Opportunities include:

  • Emergency communicationsand casework
  • Information and referral
  • Public speaking
  • Presentations to large audiences 
  • Interacting with families at military events
  • Administrative and clerical support 

Qualifications

• Complete required national training and locally developed orientation
• Able to support Red Cross Service to the Armed Forces mission; have an awareness of and appreciation for military culture, military families, and veterans' issues
• Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross
• Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, and interpret information from clients, staff, and management
• Good computer skills to include use of Internet search tools; Intranet; and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications
• Effective interviewing skills and a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity
• Ability to work with or without supervision

 

Time Commitment

Flexible, with a scheduled commitment

Development Opportunities

Volunteer Leadership Roles; Military Liasion; Assistance with national level program development 

Length of Appointment

One year renewable

Relationships

Regional Service to the Armed Forces Leadership; Hospital Staff; Military Families

Training

Some training includes:
• Orientation to the American Red Cross
• Specific SAF on-line casework and case management system training
• Specific SAF classroom training regarding practices, policies and procedures
• SAF Basic Training webinars (SAF Overview; Military 101; Family Follow-up; etc.)
• Familiarization with the SAF Manual (ARC 1295)
• Diversity, Sensitivity and Awareness eLearning (Recommended)
 

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