*Disaster Recovery Team Member
*Disaster Recovery Team Member
This position supports the Regional Disaster Cycle Services department. Provide Follow up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.
Apply NowKey Responsibilities
- Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
- May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
- Conduct Follow-up and Recovery Planning Services
- Provide Internal Referrals and External Referrals.
- Assist with problem-solving and advocacy upon request
- Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
- Services may be provided in person or virtually.
- Work with community recovery partners to plan for community recovery needs and long-term recovery activities.
May also have a REC/CARE/SA GAP in addition to steady state role.
Training
Required:
- Disaster Cycle Services: An Overview
- RC Care: Caseworker Curriculum
- Everyone is Welcome
- Concept of Operations Basics
Recommended:
- Psychological First Aid: Helping Others in Times of Stress
Development Opportunities
Based on skill and interests, become a Recovery Team Leader or get a GAP and deploy nationally
Qualifications
Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
Preferred qualifications:
- Able to treat clients with care, comfort and concern.
- Demonstrated commitment to the mission of the American Red Cross.
- Demonstrated ability to work well in stressful situations and in a team-oriented setting.
- Demonstrated interest in learning about community resource organizations.
- Treats people equitably and works effectively with diverse populations
- Comfortable with technology