Volunteer Opportunities

Key Responsibilities

• Coordination of Disaster Cycle Services (DCS) team, Disaster Workforce Engagement (DWE) Team and responders to ensure responder readiness,
• Assigning and deploying responders from within their region to affected areas (or provided notification of deployment), and
• Ensuring that the steps in the Deploy Workers Standards and Procedures are completed.
• Engage volunteers to accomplish assigned tasks.
• This role may also transition to a Staff Services role during regional, divisional, and national disaster operations.
• Serve as the primary regional representative (or assign designee) on Division Disaster Readiness Workgroups 

Active participation on the DWE Team including the following readiness and operational activities:

Readiness:

• Recruit to ensure deployment team coverage - geographical representation. (in coordination with DWE)
• Ensure deployment team members are trained (in coordination with RMSSA) in recruitment and deployment procedures.
• Ensure monitoring of DOOR or on-call coverage by team members.
• Ensure team members have accurate contact information for Health Reviewers, Mission Cards, and regional notification of deployments (see Regional Deployment Contacts Worksheet)
• Review and be familiar with regional rosters and regional capacity (insert report details and instruction)
• Identify trends and issue in data quality and communicate to the DWET
• Monitor availability and coordinate with the team to communication with responders to increase availability
• Review post deployment interview information collected by team members for trends in recruitment, deployment or operational issues. Work with team or RMSSA to address.
• Monitor mission card inventory
• Promote deployment to staff and volunteers throughout the region and assist and train responders to enter their availability

Operational:

• Ensure coverage of team members during periods of recruitment.
• Confirm availability of supporting teams including Health Reviewers and Mission Card issuers during periods of recruitment.
• Support team members during periods of recruitment.
• Provide assignment reports to the Regional Disaster Officer (RDO) as requested (insert report details and instruction)
• Monitor availability information to ensure available responders are being assigned - when staff requests are posted.
• Ensure timely completion of post-deployment interviews.
• Ensure coordinated communication to workforce to increase availability for deployment to DRO.

Qualifications

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.

Leadership Skills

• Knowledge of Red Cross Disaster Services and Regional Programs and Activities

Customer Focus

• Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Action Oriented

• Enjoys working hard; is action oriented and full of energy for the things that she/she sees as challenging.

Manages Diversity

• Treats all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes.

Building Effective Teams

• Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Personal Learning

• Picks up on the need to change personal, interpersonal and managerial behavior quickly; watches others for their reactions to his/her performance and adjusts; seeks feedback.

Informing

• Provides the information people need to know to do their jobs and to feel good about being a member of the team; sets clear expectations; deals with problems in a timely manner; regularly reviews individual performance and holds timely discussions.

Delegation

• Clearly and comfortably delegates tasks and decisions; broadly shares responsibility and accountability; trusts people to perform; lets direct reports finish their own work.

Directing Others

• Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.

Composure

• Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during stressful times; is a settling influence in a crisis.

Motivating Others

• Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team members; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes individual feel his/her work is important; is someone people like working with and for.

Strategic Agility

• Sees ahead clearly; anticipates future consequences and trends accurately; has broad knowledge and perspective; is future oriented; creates competitive and breakthrough strategies and plans.

Dealing with Ambiguity

• Effectively copes with change; can shift gears comfortable; decides and acts without having the total picture; isn't upset when things are up in the air; can comfortably handle risk and uncertainty.

Attention to detail

• Good organizational skills
• Computer savvy-knowledgeable and familiar with Red Cross training databases.

Training

• Volunteer Connection Disaster Management.
• Disaster Services: An Overview
• Deployment Fundamentals
• Deployment Training Series