Lead: Disaster Workforce Engagement- Deployment

Lead: Disaster Workforce Engagement- Deployment

This position supports the Regional Disaster Cycle Services department. The purpose of this position is to prepare, recruit, and deploy responders to disaster operations.

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Remote/Virtual Volunteer Opportunity

Key Responsibilities

  • Coordination of Disaster Cycle Services (DCS) team, Disaster Workforce Engagement (DWE) Team and responders to ensure responder readiness,
  • Assigning and deploying responders from within their region to affected areas (or provided notification of deployment), and
  • Ensuring that the steps in the Deploy Workers Standards and Procedures are completed.
  • Engage volunteers to accomplish assigned tasks.
  • This role may also transition to a Staff Services role during regional, divisional, and national disaster operations.
  • Serve as the primary regional representative (or assign designee) on Division Disaster Readiness Workgroups 

Active participation on the DWE Team including the following readiness and operational activities:


  • Recruit to ensure deployment team coverage - geographical representation. (in coordination with DWE)
  • Ensure deployment team members are trained (in coordination with RMSSA) in recruitment and deployment procedures.
  • Ensure monitoring of DOOR or on-call coverage by team members.
  • Ensure team members have accurate contact information for Health Reviewers, Mission Cards, and regional notification of deployments (see Regional Deployment Contacts Worksheet)
  • Review and be familiar with regional rosters and regional capacity (insert report details and instruction)
  • Identify trends and issue in data quality and communicate to the DWET
  • Monitor availability and coordinate with the team to communication with responders to increase availability
  • Review post deployment interview information collected by team members for trends in recruitment, deployment or operational issues. Work with team or RMSSA to address.
  • Monitor mission card inventory
  • Promote deployment to staff and volunteers throughout the region and assist and train responders to enter their availability


  • Ensure coverage of team members during periods of recruitment.
  • Confirm availability of supporting teams including Health Reviewers and Mission Card issuers during periods of recruitment.
  • Support team members during periods of recruitment.
  • Provide assignment reports to the Regional Disaster Officer (RDO) as requested (insert report details and instruction)
  • Monitor availability information to ensure available responders are being assigned - when staff requests are posted.
  • Ensure timely completion of post-deployment interviews.
  • Ensure coordinated communication to workforce to increase availability for deployment to DRO.


  • Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.

Leadership Skills

  • Knowledge of Red Cross Disaster Services and Regional Programs and Activities

Customer Focus

  • Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Action Oriented

  • Enjoys working hard; is action oriented and full of energy for the things that she/she sees as challenging.

Manages Diversity

  • Treats all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes.

Building Effective Teams

  • Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Personal Learning

  • Picks up on the need to change personal, interpersonal and managerial behavior quickly; watches others for their reactions to his/her performance and adjusts; seeks feedback.


  • Provides the information people need to know to do their jobs and to feel good about being a member of the team; sets clear expectations; deals with problems in a timely manner; regularly reviews individual performance and holds timely discussions.


  • Clearly and comfortably delegates tasks and decisions; broadly shares responsibility and accountability; trusts people to perform; lets direct reports finish their own work.

Directing Others

  • Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.


  • Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during stressful times; is a settling influence in a crisis.

Motivating Others

  • Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team members; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes individual feel his/her work is important; is someone people like working with and for.

Strategic Agility

  • Sees ahead clearly; anticipates future consequences and trends accurately; has broad knowledge and perspective; is future oriented; creates competitive and breakthrough strategies and plans.

Dealing with Ambiguity

  • Effectively copes with change; can shift gears comfortable; decides and acts without having the total picture; isn't upset when things are up in the air; can comfortably handle risk and uncertainty.

Attention to detail

  • Good organizational skills
  • Computer savvy-knowledgeable and familiar with Red Cross training databases.


  • Volunteer Connection Disaster Management.
  • Disaster Services: An Overview
  • Deployment Fundamentals
  • Deployment Training Series

Development Opportunities

Leadership and program management

Length of Appointment

1 year renewable

Time Commitment


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