Virtual: Welcome Calls Volunteer - Military And Veterans

Virtual: Welcome Calls Volunteer - Military And Veterans

This position supports the Regional SAF department. This can be a virtual (volunteer-from-home) opportunity. Ensure that military families know they are supported by the Red Cross from the first day in the military through life as a veteran.

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Locations

Remote/Virtual Volunteer Opportunity

Key Responsibilities

  • Conduct briefings and presentations on SAF programs and services.
  • Phone military families to provide information regarding SAF programs and services.
  • Ensure military families have access to preparedness information related to emergency services through the Hero Care Network
  • Provide additional regional outreach support, as appropriate.
  • Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly.
  • Maintain strict confidentiality of private personal information in accordance with Red Cross policies
  • Maintain professionalism and conduct as stated in Red Cross policy

Qualifications

Required:

  • Reliable access to resources needed to volunteer to include phone, personal computer and internet connection.
  • Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross
  • Good computer skills to include use of Internet search tools; Internet; and Microsoft Office Suite, to include Outlook, word-processing
  • Strong interpersonal, communication and listening skills
  • Able to work with diverse populations
  • Willingness to comply with current public health and Red Cross  policies.

 

Recommended/Helpful:

  • Knowledge/experience with the military
  • Able to support Red Cross SAF mission; have an awareness of and appreciation for military culture, military families, and veterans' issues
  • Bi-Lingual

Time Commitment

10 hours per month with weekly time commitment. 3-month minimum commitment

Development Opportunities

  • Regional SAF Outreach Lead
  • MEPS coordinator
  • SAF Training
  • Giving Presentations/Briefings
  • Volunteer Partner
  • Division Volunteer

Length of Appointment

1 year, renewable

Relationships

Region SAF leadership;MEPS volunteers

Training

  • Regional Orientation
  • Introduction to Service to the Armed Forces
  • Family Contact Card Curriculum
  • Additional computer training as appropriate

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